{"id":2590,"date":"2018-05-29T11:13:24","date_gmt":"2018-05-29T07:43:24","guid":{"rendered":"https:\/\/barus-co.ir\/?page_id=2590"},"modified":"2025-04-15T12:08:48","modified_gmt":"2025-04-15T08:38:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/barus-co.ir\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2590\" class=\"elementor elementor-2590\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b2a5f92 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b2a5f92\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-19aa802\" data-id=\"19aa802\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f54912 elementor-widget elementor-widget-cz_image\" data-id=\"3f54912\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"cz_image clr cz_image_no_fx center_on_mobile\" data-position=\"\">\r\n\r\n\t\t\t<div>\r\n\r\n\t\t\t\t<div class=\"cz_image_in\">\r\n\r\n\t\t\t\t\t<div class=\"cz_main_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/barus-co.ir\/wp-content\/uploads\/2025\/03\/businessman-2in.png\" class=\"attachment-full size-full wp-image-2299\" alt=\"\" srcset=\"https:\/\/barus-co.ir\/wp-content\/uploads\/2025\/03\/businessman-2in.png 500w, https:\/\/barus-co.ir\/wp-content\/uploads\/2025\/03\/businessman-2in-300x300.png 300w, https:\/\/barus-co.ir\/wp-content\/uploads\/2025\/03\/businessman-2in-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/div>\r\n\r\n\t\t\t\t\t<div class=\"cz_hover_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/barus-co.ir\/wp-content\/uploads\/2025\/03\/businessman-2in.png\" class=\"attachment-full size-full wp-image-2299\" alt=\"\" srcset=\"https:\/\/barus-co.ir\/wp-content\/uploads\/2025\/03\/businessman-2in.png 500w, https:\/\/barus-co.ir\/wp-content\/uploads\/2025\/03\/businessman-2in-300x300.png 300w, https:\/\/barus-co.ir\/wp-content\/uploads\/2025\/03\/businessman-2in-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e462e57 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e462e57\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-53e56ea\" data-id=\"53e56ea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8073ac7 elementor-widget elementor-widget-cz_title\" data-id=\"8073ac7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa czico-010-support\"><\/i><div class=\"cz_wpe_content\"><h4><span style=\"color: #ffffff;\">\u0627\u0632 \u0645\u0627 \u0628\u067e\u0631\u0633\u06cc\u062f<\/span><\/h4><p>\u0641\u0631\u0645 \u067e\u0631\u0633\u0634 \u0622\u0646\u0644\u0627\u06cc\u0646<\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ea41bd elementor-widget elementor-widget-cz_contact_form_7\" data-id=\"6ea41bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"cz_cf7 clr\">\r\n\t\t\t<div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2644-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2644\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2590#wpcf7-f2644-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2644\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2644-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label>Your Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label>Your Email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label>Your Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-d0a7e40\" data-id=\"d0a7e40\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b8f3b0 elementor-widget elementor-widget-cz_title\" data-id=\"3b8f3b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h2>Do you have a question in mind?<\/h2><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8518b0d elementor-widget elementor-widget-cz_title\" data-id=\"8518b0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><p><span style=\"font-size: 18px; color: #666666;\">Please read the questions below and if you could not find your answer, please send us your question, we will answer you as soon as possible.<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51dd7e1 elementor-widget elementor-widget-cz_title\" data-id=\"51dd7e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question\"><\/i><div class=\"cz_wpe_content\"><h4>FAQ<\/h4><p>Frequently Asked Questions and Answers<\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1827843 elementor-widget elementor-widget-cz_accordion\" data-id=\"1827843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"czi czico-200-down-arrow\",\"close\":\"czi czico-199-up-arrow\"}' class=\"cz_acc clr cz_acc_toggle cz_acc_first_open\"><div><div class=\"elementor-repeater-item-38f161a\"><span class=\"cz_acc_child\"><div>What are the customs clearance procedures?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>The clearance process includes receiving cargo documents, registering customs declarations, paying customs duties and taxes, inspecting and evaluating goods by customs experts, and finally obtaining a customs clearance permit. Our team will complete all of these steps for you in the least amount of time and cost.<\/p><\/div><\/div><div class=\"elementor-repeater-item-e2cd101\"><span class=\"cz_acc_child\"><div>What goods require a license to import into Iran?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>The clearance process includes receiving cargo documents, registering customs declarations, paying customs duties and taxes, inspecting and evaluating goods by customs experts, and finally obtaining a customs clearance permit. Our team will complete all of these steps for you in the least amount of time and cost.<\/p><\/div><\/div><div class=\"elementor-repeater-item-55a1071\"><span class=\"cz_acc_child\"><div>How long does it take to clear goods?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>The time it takes to clear your goods varies depending on the type of goods, the amount of documentation and permits required, and the destination customs, but on average it takes between 3 and 7 business days. We strive to keep this time to a minimum.<\/p><\/div><\/div><div class=\"elementor-repeater-item-0c83397\"><span class=\"cz_acc_child\"><div>What are the clearance costs?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Clearance costs include customs duties, VAT, valuation and warehousing services, clearance fees and other ancillary costs such as permits or internal transportation. We will provide a detailed estimate of costs after reviewing your documents.<\/p><\/div><\/div><div class=\"elementor-repeater-item-c4cda53\"><span class=\"cz_acc_child\"><div>Is it possible to get advice on importing goods before purchasing from abroad?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Yes, we provide specialized consulting services before purchasing from abroad. This includes reviewing customs tariffs, necessary permits, reviewing import risks, and estimating overall costs. Contact us before placing an order to avoid potential losses.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u0627\u0632 \u0645\u0627 \u0628\u067e\u0631\u0633\u06cc\u062f \u0641\u0631\u0645 \u067e\u0631\u0633\u0634 \u0622\u0646\u0644\u0627\u06cc\u0646 \u0646\u0627\u0645 \u0634\u0645\u0627 \u0627\u06cc\u0645\u06cc\u0644 \u0634\u0645\u0627 \u0645\u0648\u0636\u0648\u0639 &#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2590","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/barus-co.ir\/en\/wp-json\/wp\/v2\/pages\/2590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/barus-co.ir\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/barus-co.ir\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/barus-co.ir\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/barus-co.ir\/en\/wp-json\/wp\/v2\/comments?post=2590"}],"version-history":[{"count":5,"href":"https:\/\/barus-co.ir\/en\/wp-json\/wp\/v2\/pages\/2590\/revisions"}],"predecessor-version":[{"id":2598,"href":"https:\/\/barus-co.ir\/en\/wp-json\/wp\/v2\/pages\/2590\/revisions\/2598"}],"wp:attachment":[{"href":"https:\/\/barus-co.ir\/en\/wp-json\/wp\/v2\/media?parent=2590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}